Our success is based on the following Principles and Practices:
Personal commitment to clients’ needs and wishes with honesty, consistent availability to them, sensitive and individual caring, and thoroughness with dignity, respect, and confidentiality.
Protection for clients by our knowledge of government and trade regulations, service codes and licenses and 30 years of experience. We also advise clients about risks and ‘schemes’ to avoid.
Professional procedures include an onsite evaluation (at no charge or obligation), written and ‘fee for service’ contract, coordinating with other professionals (such as elder care managers, real estate brokers, estate attorneys, accountants, contractors and building staff). We prepare “Final Reports” for clients documenting work, financial summaries and IRS forms.
Privacy is strictly maintained about clients’ property, family dynamics, finances, personal habits and details of services for which we are hired. Photos are taken only with the client’s prior and expressed permission. BERGFELD’s Privacy Policy.
Preservation of private archives is an essential part of our services. Over the years, many clients in the performing arts or public life have relied on BERGFELD’s to entrust the appropriate museum, library, or university with their designated documents and historical memorabilia.
We work for and are compensated by our clients only. BERGFELD’s is not a “buy out”, liquidation, or consignment dealer. We have no financial stake in any sale of a client’s personal or real property, and would decline it if offered.
